Terms & Conditions

Introduction

Welcome to Ridley Beauty Zone Ltd.

These Terms & Conditions govern your use of our website, products, and professional hair styling services. By accessing our website, purchasing products, or booking appointments, you agree to comply with these terms.

If you do not agree with any part of these Terms & Conditions, please refrain from using our website or services.

Website Use

You agree to use this website responsibly and only for lawful purposes.

You must not:

• Use the website for fraudulent activities
• Attempt to interfere with website security
• Upload harmful software or malicious code
• Copy or reproduce website content without permission
• Misrepresent your identity when contacting us

We reserve the right to suspend access where misuse is suspected.

Products

Ridley Beauty Zone Ltd offers a variety of products including:

• Hair products
• Wigs
• Hair extensions
• African fashion
• Traditional clothing
• Shoes
• Handbags
• Accessories
• African and Caribbean food products

We make every effort to ensure product descriptions and photographs accurately represent our products. However, colours, packaging, and appearance may vary slightly due to supplier updates or screen settings.

Availability is subject to stock levels.

Professional Hair Services

Appointments are subject to availability.

We recommend arriving on time for your scheduled appointment.

Late arrivals may reduce available treatment time or require rescheduling depending on our schedule.Customers should inform us of any allergies, sensitivities, or medical conditions that may affect hair treatments before services begin.

Customers should inform us of any allergies, sensitivities, or medical conditions that may affect hair treatments before services begin.

Pricing

All prices displayed are in Pounds Sterling (£).

Prices may change without prior notice.

Where pricing errors occur, we reserve the right to correct them before processing an order.

Orders and Payments

Orders are subject to acceptance and product availability.

Payment must be completed using approved payment methods before products are dispatched or services are provided unless otherwise agreed.

We reserve the right to refuse or cancel orders where fraud or pricing errors are suspected.

Delivery

Delivery estimates are provided in good faith but are not guaranteed.

Delivery times may vary depending on courier services, seasonal demand, or circumstances beyond our control.

Risk in products passes to the customer upon successful delivery.

Returns & Exchanges

Customer satisfaction is important to us.

Returns may be accepted in accordance with our Returns Policy and applicable consumer legislation.

Due to hygiene reasons, certain products including wigs, hair extensions, and opened beauty products may not be eligible for return unless faulty or incorrectly supplied.

Customers should inspect orders promptly and notify us of any issues within a reasonable period.

Intellectual Property

All content on this website, including text, graphics, photographs, logos, branding, layouts, and designs, remains the property of Ridley Beauty Zone Ltd unless otherwise stated.

No content may be copied, reproduced, distributed, or used commercially without prior written permission.

Limitation of Liability

While we make every effort to provide accurate information and quality products, Ridley Beauty Zone Ltd shall not be liable for indirect, incidental, or consequential losses arising from the use of our website, products, or services except where liability cannot legally be excluded.

Customers are responsible for ensuring products are suitable for their intended use.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy.

Changes to These Terms

We may revise these Terms & Conditions periodically to reflect changes in our services, legal obligations, or business operations.

The most current version will always be available on our website.

Continued use of our website following updates constitutes acceptance of the revised Terms.

Governing Law

These Terms & Conditions shall be governed by the laws of England and Wales.

Any disputes arising from the use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Ridley Beauty Zone Ltd using the information provided on our Contact Us page.

We appreciate your trust and thank you for choosing Ridley Beauty Zone Ltd.